Privacy Policy

At Rangkada Pte. Ltd. ("Rangkada," "we," "us," or "our"), we recognize that privacy is of paramount importance and are committed to maintaining it. This Privacy Policy explains how we collect, use, disclose, and protect your personal information through our electric fleet solutions platform and services.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

Rangkada collects and processes the following categories of information:

Our mobile application requires certain permissions to function properly. Most mobile platforms (iOS, Android) have permission systems for obtaining your consent:

• •iOS: Will alert you the first time the application requests permission to access certain data types and allows you to consent or decline
• •Android: Will notify you of permissions before first use, and your use of the app constitutes your consent

Required permissions include location services (for GPS tracking), storage access (for fleet data), and network access (for real-time updates).

Personal and operational information collected by Rangkada is used for the following purposes:

• •Service Delivery: To provide, maintain, and improve our electric fleet solutions and fleet management platform
• •Fleet Optimization: To analyze vehicle performance, optimize routes, monitor battery health, and improve operational efficiency
• •Customer Support: To respond to your queries, provide technical support, and address service issues
• •Product Development: To develop new features, conduct data analysis, and create data-validated vehicle designs optimized for Philippine conditions
• •Safety and Security: To prevent fraud, ensure platform security, troubleshoot technical issues, and maintain service integrity
• •Communication: To send service updates, maintenance notifications, billing information, and promotional content (where permitted)
• •Analytics: To monitor usage trends, measure service effectiveness, and generate performance reports
• •Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements

We may share your information in the following circumstances:

• •Service Providers: With vendors, consultants, and service providers who need access to perform work on our behalf (cloud hosting, payment processing, analytics, maintenance services)
• •Manufacturing Partners: With Japanese and Chinese OEM partners for co-design and contract manufacturing purposes, strictly limited to aggregated, anonymized operational data
• •Alpha Partners Program: With other program participants in aggregated form for product development consultations
• •Legal Requirements: In response to legal requests, court orders, or to comply with applicable laws and regulations
• •Business Transfers: In connection with mergers, acquisitions, or sale of assets, with appropriate confidentiality protections
• •With Your Consent: When you explicitly authorize us to share specific information
• •Aggregated Data: In anonymized, aggregated form that cannot reasonably identify you or your business

We do not sell your personal information to third parties for their marketing purposes.

We implement industry-standard security measures to protect your information:

• •Encrypted data transmission using SSL/TLS protocols
• •Secure cloud infrastructure with redundancy and backup systems
• •Access controls and authentication mechanisms
• •Regular security audits and monitoring
• •Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your information for as long as necessary to:

• •Provide you with our Services
• •Comply with legal obligations and resolve disputes
• •Enforce our agreements and protect our rights
• •Support product development and improvement initiatives

Account information and vehicle data are retained during your active subscription. Upon termination, data is securely deleted within 90 days unless retention is required by law or for legitimate business purposes.

Depending on your jurisdiction, you may have the following rights:

• •Access: Request access to your personal information
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information
• •Portability: Request a copy of your data in a structured format
• •Restriction: Request limitation of processing of your information
• •Objection: Object to certain types of processing
• •Consent Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@rangkada.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our Services. You can manage cookie preferences through your browser settings, though this may affect functionality.

Types of cookies we use include essential cookies (required for service operation), analytics cookies (to understand usage), and preference cookies (to remember your settings).

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Rangkada reserves the right to modify this Privacy Policy at any time. Changes will be effective upon posting the updated policy on our website or application. Material changes will be communicated via email or in-app notification at least 30 days before taking effect.

Your continued use of the Services after changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: