Automated monitoring, diagnosis, and resolution.
Schedule AssessmentWe integrate with your existing systems to create a unified operational view.
Real-time charger status and session data.
Communication logs and diagnostic interfaces.
Interval data for demand charge analysis.
Site-level energy management integration.
Vehicle schedules and charging requirements.
Diagnostic tools and firmware repositories.
Continuous analysis of voltage, current, temperature, and state-of-charge data. Baseline behavior established for every charger. Deviations flagged before they cause downtime.
90% of charger outages are software-related. We classify root cause and execute the appropriate response automatically.
Automated diagnostics, remote reboot, connectivity restoration
Terminal reset, gateway reconnection, transaction retry
Protocol analysis, firmware updates, message queue clearing
Condition monitoring, utility coordination, automatic restart
Technician dispatch with diagnosis, certifications, and parts
Software issues resolved remotely without technician dispatch
When physical intervention is required, we match the job with the right technician. No more arriving without the correct parts or training.
Electrical, manufacturer training, safety
Current position, availability, travel time
Vehicle stock, warehouse availability
Continuous monitoring of electricity prices, consumption patterns, and vehicle schedules. Optimal charging schedules calculated dynamically.
Demand charges: 30-50% of operating expenses. One 15-minute peak can double your monthly bill. We prevent peaks before they occur.
Automatic shift to low-price windows without compromising vehicle readiness.
Automatic response to utility demand events. Creates new revenue stream while reducing grid strain. Documented cost reductions up to 25%.
Every incident improves our models. Every demand spike refines our algorithms. Each new customer benefits from everything we've learned.
Firmware mismatch on one charger? Every charger with that firmware becomes detectable. Demand spike from fleet returns? Every similar site becomes preventable.
Detection thresholds adjusted based on false positives. Optimization algorithms refined based on cost outcomes. Dispatch efficiency improves with each job.
